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Need to talk?

May 04, 2020

From Vancouver Island to Labrador, here’s a list of free counselling support services


It’s been almost two months since the Canadian government announced an emergency lockdown in response to COVID-19.

Movie theatres and parks are empty. Concerts and sporting events have been cancelled. Classrooms and social gatherings are restricted to computer screens.

The ‘new normal’ has officially unfolded before our eyes.

But the act of isolating yourself from your friends, community and family might be taking a toll on your mental health.

Easy techniques you can try

If this is you, there are some coping strategies you can try. Online meditation, virtual workouts, going for a walk and maybe the popular square breathing technique.

You may have even tried to start an online course, or reached out to a friend or family member to talk it out.

But, you’re still not feeling well. These feelings can range anywhere from anxiety, depression and helplessness, to anger, isolation, substance abuse or feelings of grief from loss of a loved one.

If this is the case, there are two important things to remember: you are not alone and there is support for you if you need it.

If you’re in distress, talking to a counsellor or health care professional, or perhaps a group discussion, can be a big help. It can help you make sense of what you’re feeling and help you find ways to cope in a way that works for you.

If you need to speak to someone, national and local organizations from coast-to-coast are ready to help.

All services are open to all Canadians and are free and confidential.

Please note that if you’re in an emergency crisis situation or feeling suicidal, please call 911 or go to the nearest hospital.


National support services

Kids Help Phone – Call, text or live chat, open to young people up to age 20

Crisis Services Canada – Suicide prevention and support

Hope for Wellness Helpline – Crisis intervention for Indigenous Peoples

Trans Lifeline Hotline – A peer support hotline for trans people

Canada Drug Rehab Helpline – Support and resources for issues with addiction  

Eating Disorder Helpline – Support and resources for those affected with eating disorders

Crisis Text Line – Support via text with a crisis counsellor – Online crisis and emotional support chat, open 6pm – Midnight PST every day

Native Women’s Association of Canada – Elder support lines

CAMH coronavirus discussion forum – This is not a therapy or counselling group. No clinical relationship with CAMH is being created through the use of this forum.



Wellness and Emotional Support for Youth Online – Support via live chat and email for youth

ConnexOntario – Phone, chat and email support for issues with  addiction and mental health

YouthLink’s Walk-In Counselling program – For youth ages 12 to 21, families can sign in and be guaranteed a counselling session that night. No appointments, no fees, and no waiting-lists.

Talk4Healing – Live chat support available 24/7

Youth Services Jeunesse – Crisis line and chat service for residents of Ottawa and Eastern Ontario



amiquébec –Counselling and support via phone or online

Centre de prevention du suicide de Québec – Soutien par téléphone disponible 24/7


Nova Scotia

Nova Scotia Health Authority –Crisis support by phone available 24/7


New Brunswick

Chimo Helpline –Crisis support by phone, 24/7

Youth Quest Central – Support for at-risk and youth experiencing homelessness  



Klinic Community Health Crisis Lines – A variety of crisis phone lines and online support services available 24/7


British Columbia

Youth in BC – Mental health crisis support via online chat or 24/7 phone support in BC and Yukon

YMCA – Online mental health support seven-week group workshops


Prince Edward Island

The Island Helpline –Crisis intervention and support by phone 24/7



eMentalHealth.caCrisis intervention and support by phone 24/7



Alberta Mental Health Help Line – Help for mental health concerns for Albertans by phone 24/7

Distress Centre – Crisis counselling by phone or online

Alberta Health Services – Support for mental health and addiction


Newfoundland and Labrador

Provincial Mental Health Crisis Line – Professional support and advice available by phone 24/7

Provincial CHANNAL Warm Line – Support with feelings of isolation and loneliness during COVID-19


Northwest Territories

NWT Helpline – Mental health support available by phone 24/7



Youth in BC – Mental health crisis support via online chat or 24/7 phone support in BC and Yukon



Kamatsiaqtut Helpline – Mental health support line staffed by trained volunteers available by phone 24/7

Is there a resource we’re missing? Contact us and we’ll add it to the list. 

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