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Hyatt – Values and Culture

Focus on People

Working as a Hyatt Family

Our commitment to caring for people starts first with our colleagues, because they are the heart of Hyatt. Our focus is on listening and cultivating an environment where our colleagues can be their true selves–one where their career development is supported, their uniqueness is celebrated, their voices are heard, and collaboration and innovation are encouraged. We refer to ourselves as “the Hyatt family,”because it really feels that way.

Promoting Holistic Wellbeing

In our intensive, 24/7 business, it’s vital that we care for our colleagues’ whole selves – in mind, body, and spirit. Caring for our colleagues’ minds means providing tools for staying present and supporting continual learning, including tuition reimbursement and travel perks. Caring for our colleagues’ bodies means supporting their energy and health, including exercise options, spaces to relax, and low-cost or free healthy snacks and meals in cafeterias. And caring for our colleagues’ spirit means allowing them to nurture relationships and connect with their communities through flexible work arrangements, networking opportunities, volunteerism, and other channels. Our Colleague Wellbeing Council helps evaluate and shape how we can continue to energize colleagues through feedback collected from our Colleague Wellbeing Discovery Work.

Embracing Inclusion and Diversity in Every Way

With colleagues in more than 50 countries, we embrace all cultures, races, ethnicities, genders, sexual orientations, ages, abilities, perspectives, and ways of thinking. All colleagues bring something unique and special to the Hyatt family. Our culture is one that empowers every individual to be his or her best, and such authentic connection inspires the way we care for each other and for our guests.

Offering Leading Benefits

We offer colleagues competitive wages, health care, retirement savings, and performance-based incentives, while also offering industry-leading perks to eligible colleagues, including complimentary hotel stays.

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